Frequently Asked Questions Library

Welcome to the Arterra FAQ Library! Here you’ll find answers to common questions about our approach to dog wellness - from our mission and formulations to shipping, health considerations, and your account. Our goal is to help you understand the why behind what we do, so you can make informed choices for your dog’s long-term well-being. Start exploring below.

Still have Questions? Contact Arterra's Customer Experience Team:

Email: support@arterrapet.com | Operating Hours: 8:00am - 5:00pm CST, Monday - Friday